Pilot + transition

A pilot is a controlled test—not an unannounced service launch.

A selected concept reaches real-world testing only after the responsible entity establishes the agreement, host, operator, scope, access, data, fallback, stop authority, and evaluation needed for that specific pilot.

Pilot readiness

Twelve items that must be named.

A beautiful prototype can still be unready for field use.

Readiness itemRequired content
Site + datesWhere, when, duration, operating hours, and who is in scope.
Underlying service ownerThe entity responsible for the real service and decisions that exist outside the pilot.
Agreement / fundingThe instrument that authorizes work, payments, responsibilities, and risk.
BaselineWhat happens today and what the test is intended to change.
AccessibilityEquivalent access, communication, physical/digital access, and support during the test.
Notice / consent / permissionsWhat participants need to know and any consent/permission required for the activity.
Minimum dataWhat is collected, purpose, access, security, retention, deletion/correction, and incident route.
FallbackHow the underlying service continues when the experimental approach fails or is declined.
Stop authorityWho can pause or terminate the test immediately.
EvaluationPrimary outcome, counter-metrics, method, evaluator, and limitations.
Concern / incident routeHow access, privacy, safety, fairness, or service-loss concerns are escalated.
Exit planHow temporary systems, data, equipment, staffing, and public communication are closed or transitioned.
After the test

Five possible decisions.

The program should be able to publish a negative or mixed result without converting it into a success story.

Stop

Do not continue.

Benefit is unsupported, burden is too high, or a hard requirement failed.

Revise

Change the design.

The basic approach may remain useful, but field conditions exposed problems.

Retest

Run another bounded test.

The revised intervention or weak first evidence justifies another controlled test.

Replicate

Test transfer.

Try another setting/population/region before claiming broader usefulness.

Transition

Begin a separate implementation decision.

Procurement, grant, policy, training, licensing, program adoption, or another mechanism still needs its own authority and resources.